Benefits

As a sign of distinction, accredited members will be given a Singapore Service Star decal to display prominently at their premises. In addition, businesses that join the scheme may enjoy the following benefits and value-add services:

Branding/Publicity Benefits

• International promotion and publicity via STB's marketing channels, worldwide offices, external publications and e-channels
• Be showcased as an industry role model through dedicated editorials, profiles and write-ups featuring selected members as leaders in service excellence

Learning Benefits

• Receive free mystery shopping assessments and reports which identify service gaps
• Know your company's performance vis-a-vis that of the industry
• Receive reports on customers' expectations/perceptions through studies conducted by STB
• Be invited to free seminars on service excellence with recognised keynote speakers
• Enjoy free or subsidised customised training
• Participate in overseas study trips for greater exposure to top service organisations